In high-consequence industries, first chances are often all people get — and in such environments, danger has the potential to strike. Industries like aviation, medical, warehousing and construction are examples of businesses in which these risks can have serious, life-threatening consequences, not just on the employee, but clients and the greater community as well.
How can you ensure your staff is up to the challenge in these high-consequence arenas?
Effective training is the solution
The potential for harm is minimized and mitigated with effective, thorough training methods. The differences between a life-threatening emergency, a minor inconvenience and no issues at all are often the result of the right person with the right training being present at the right time.
Choosing an effective training method
Well-trained employees make fewer mistakes; that much is obvious. However, simply having a training program is not enough for a high-consequence workplace. It must be the right training program:
- The methods must be immersive. Any training must ensure the trainees don’t just learn the skills and processes they need, but also provide realistic conditions to make sure that these skills and processes can be applied in real-life situations.
- The methods must be cost-effective. Not every business will have the capital to send every single staff member on a high-value training course, and even those that do would benefit from a program with stronger ROI.
- The methods must be adaptable. High-risk industries are constantly being updated with new laws and technologies. Companies are expected to keep up in their training programs. Not only that, but different employees will likely need different training, and an inflexible training program results in the educational equivalent of trying to force a square peg into a round hole.
The power of simulation and scenario-based eLearning
This is why many businesses in high-consequence industries are turning to simulation and scenario-based eLearning as a solution.
The combination of these methods creates a training methodology that provides immersive environments to aid employee retention while remaining adaptable to changing legislative and technological requirements. Not to mention, it also comes at a far lower cost than the equivalent traditional training methodologies.
By allowing learners to experience and explore mission-critical environments without the real-life danger, simulated environments remove the fear that often leads to failure in training. It allows users to become comfortable and confident in their abilities; attributes that translate over if and when simulation becomes reality.
Meanwhile, scenario-based methods allow users to explore different solutions to the problems they may encounter ‘in the field’, allowing them to recognize when one solution is appropriate when another might not be.
Lastly, and perhaps most importantly, eLearning allows for training to take place anywhere, anytime, making it a vital tool for companies with global workforces. No more waiting for everybody to be in the same place before continuing with important training processes, and no more worrying about high costs associated with relying on the physical classroom environment.
Simply put, the best way to reduce severe risks in high-consequence industries is through effective training through simulation and scenario-based eLearning. Failing to train properly is training to fail—and when the stakes are so high, it’s best to make sure the first step is in the right direction.